Privacy

Last updated: May 13, 2026

ShipAppy is shipping software for businesses. This page explains, in plain language, how we think about information used to provide the service.

Information we use

ShipAppy may process account information, shipment details, order context, carrier responses, tracking data, billing records, support messages, and technical logs needed to run the product.

How we use information

• To provide shipping, rating, label, tracking, printing, reporting, and integration features.
• To support customers, troubleshoot issues, improve reliability, and protect the service.
• To meet legal, accounting, security, and operational requirements.

Sharing

We share information with carriers, platforms, service providers, and integration partners only when needed to provide the service or support a requested workflow.

Retention and security

We keep information for as long as needed for shipping records, support, compliance, and product operation. We use practical safeguards to protect customer information.

Contact

Questions about privacy can be sent to family@shipappy.com.